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How to delete a user from your Lyssn program

Deleting users from your Lyssn platform will remove their access to Lyssn as well as their recordings.

  1. Select the Manage Accounts and Conversations Tile on your landing page to create new user accounts. 
    Screen Shot 2024-08-30 at 6.41.03 AM
  2. Select the type of new user you are deleting  (i.e. Provider, Supervisor and/or Administrator)
  3. Next, search for the user in the upper left of the page, or select the user you would like to delete from the list on the left side of the page.
  4. This will take you to the user's profile information where you can select "Delete". 
  5. You will then receive the pop-up asking to confirm that you want to delete this provider.
  6. If you would like to reactivate a deleted user, please reach out to support@lyssn.io for assistance.