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How to Assign a Supervisor to a Provider/Caseworker

Administrators and/or Lyssn Liaisons can set up their sites for efficient Lyssn supervision by assigning supervisor(s) to their counselors/caseworkers, etc.

  1. Select the Manage Accounts and Conversations Tile on your landing page to begin assigning providers.
  2. Select Supervisors in the upper left corner of the page. You can scroll through the list to search for the supervisor, or you can enter the supervisor's name in the search box located directly above the list.
  3. After you’ve selected the Supervisor you would like to assign to providers, you will click on the orange Edit button on the right side of the page.
  4. Within the Edit Supervisee window, you will scroll through the list to select the providers you would like to assign to this Supervisor.

  5. Once you have selected all the providers that should be assigned to that supervisor, select the orange Done button at the bottom of the pop-up.