Liaison/Administrator Functions
      Back to home
      1. Help Center
      2. Guidance Documents
      3. Liaison/Administrator Functions

      How to Add/Create a New Lyssn User Account

      This article will walk Lyssn Liaisons through creating a new provider, supervisor and/or admin account.

      1. Select the Manage Accounts and Conversations Tile on your landing page to create new user accounts. 
        Screen Shot 2024-08-30 at 6.41.03 AM
      2. Select the type of new user you would like to create (i.e. Provider, Supervisor and/or Administrator)
      3. Next, select the in the upper left of the page. 
      4. This will provide a pop-up window where you will begin to enter the user's information.

        1. Enter the user's first name, last name, and email address, into the respective boxes
        2. Ensure the box is checked for Send User an Email With Login Information .
        3. When you have entered all of the necessary information, select the "Done" button at the bottom of the pop-up window.
        4. New users will receive a welcome email  that contains a url to sign into Lyssn, their username and a temporary password. They will be required to change their password when they first login to the Lyssn platform.