Liaison/Administrator Functions
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      How to Add/Create a New Lyssn User Account in an SSO program

      This article will walk Lyssn Liaisons through creating a new provider, supervisor and/or admin account within an SSO program.

       
       
      1. Select the Manage Accounts and Conversations Tile on your landing page to create new user accounts.
        Screen Shot 2024-08-30 at 6.41.03 AM
      2. Select the type of new user you would like to create (i.e. Provider, Supervisor and/or Administrator)
      3. Next, select the  in the upper left of the page. 
      4. This will provide a pop-up window where you will begin to enter the user's information.
        Screen Shot 2024-07-18 at 9.21.11 AM
        1. Enter the user's first name, last name, and email address, into the respective boxes
        2. Ensure the box is checked for Send User an Email With Login Information .
        3. When you have entered all of the necessary information, select the "Done" button at the bottom of the pop-up window.
        4. New users will receive a welcome email  that contains a url to sign into Lyssn, the email that was registered with Lyssn, and guidance to login using the Enterprise Single Sign-on tab.