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How to Add/Create a New Lyssn User Account in an SSO program

This article will walk Lyssn Liaisons through creating a new provider, supervisor and/or admin account within an SSO program.

 
 
  1. Select the Manage Accounts and Conversations Tile on your landing page to create new user accounts.
    Screen Shot 2024-08-30 at 6.41.03 AM
  2. Select the type of new user you would like to create (i.e. Provider, Supervisor and/or Administrator)
  3. Next, select the  in the upper left of the page. 
  4. This will provide a pop-up window where you will enter the user's email address.
    Screenshot 2025-08-12 115904
    1. Ensure the box is checked for Send User an Email With Login Information .
    2. When you have entered the user's email address, select the "Done" button at the bottom of the pop-up window.
    3. New users will receive a welcome email  that contains a url to sign into Lyssn, the email that was registered with Lyssn, and guidance to login using the Enterprise Single Sign-on tab.