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How to Add/Create a New Lyssn User Account in an SSO program

This article will walk Lyssn Liaisons through creating a new provider, supervisor and/or admin account within an SSO program.

 
  1. Select the Admin tile on your landing page to create new user accounts.
  2.  Then select Manage Accounts . If you don't have the Manage Accounts and Conversations tile, you do not have admin capability and should reach out to your main Lyssn contact at your organization
  3. Select the type of new user you would like to create on the upper left corner of the page (i.e. Provider, Supervisor and/or Administrator)
  4. Next, select the  . 
  5. This will provide a pop-up window where you will enter the user's email address.
    1. Ensure the box is checked for Send User an Email With Login Information .
    2. When you have entered the user's email address, select the "Done" button at the bottom of the pop-up window.
    3. New users will receive a welcome email  that contains a url to sign into Lyssn, the email that was registered with Lyssn, and guidance to login using the Enterprise Single Sign-on tab.