How to Add/Create a New Lyssn User Account in an SSO program
This article will walk Lyssn Liaisons through creating a new provider, supervisor and/or admin account within an SSO program.
- Select the Manage Accounts and Conversations Tile on your landing page to create new user accounts.
![Screen Shot 2024-08-30 at 6.41.03 AM](https://knowledge.lyssn.io/hs-fs/hubfs/Screen%20Shot%202024-08-30%20at%206.41.03%20AM.jpeg?width=688&height=380&name=Screen%20Shot%202024-08-30%20at%206.41.03%20AM.jpeg)
- Select the type of new user you would like to create (i.e. Provider, Supervisor and/or Administrator)
![](https://knowledge.lyssn.io/hs-fs/hubfs/image-png-Jun-30-2023-01-05-22-0092-PM.png?width=484&height=478&name=image-png-Jun-30-2023-01-05-22-0092-PM.png)
- Next, select the
in the upper left of the page.
- This will provide a pop-up window where you will begin to enter the user's information.
![Screen Shot 2024-07-18 at 9.21.11 AM](https://knowledge.lyssn.io/hs-fs/hubfs/Screen%20Shot%202024-07-18%20at%209.21.11%20AM.png?width=478&height=347&name=Screen%20Shot%202024-07-18%20at%209.21.11%20AM.png)
- Enter the user's first name, last name, and email address, into the respective boxes
- Ensure the box is checked for Send User an Email With Login Information .
- When you have entered all of the necessary information, select the "Done" button at the bottom of the pop-up window.
- New users will receive a welcome email that contains a url to sign into Lyssn, the email that was registered with Lyssn, and guidance to login using the Enterprise Single Sign-on tab.