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How do I remove users from my Lyssn program?

This document will guide Lyssn Liaisons (admins) through the steps to remove users who no longer need access.

  1. Select the Manage Accounts and Conversations Tile on your landing page to remove user accounts. 
    Screen Shot 2024-08-30 at 6.41.03 AM
  2. Select the type of user you would like to remove  (i.e. Provider, Supervisor and/or Administrator)
  3. Next, select the user's profile from the list on the left, or you can remove multiple users by selecting the Batch Delete
    Screen Shot 2024-09-23 at 8.31.15 AM
  4. Choose the Select from list.
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  5. From the list of users that is populated, select the users you would like to remove with the checkbox to the left of their name.
    Screen Shot 2024-09-23 at 8.35.52 AM
  6. When you have selected all of the users you would like to remove from the list, select the Next button at the bottom of the pop-up window.
  7. The next pop-up window will present the full list of users you have selected to remove. If this is correct, select Confirm .
    Screen Shot 2024-09-23 at 8.36.25 AM